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Community
English (US)
English (US)
日本語
한국어
ไทย
繁體中文
CookieRun: Puzzle World HELP & SUPPORT
Choose a topic
Choose a topic
CookieRun: Puzzle World Facebook
I can't install the game.
Why can't I update the game?
My game crashes. (iOS)
My game crashes. (Android)
The screen keeps stuttering during play.
I can't connect to the game. What do I do?
See all 7 articles
How can I save my game progress?
Where can I check my purchase records?
I didn't get an item I purchased!
I can't buy anything. (Purchase Error)
I'd like to avoid unwanted purchases.
Rules on in-app purchases and cancellations
I accidentally used an item, can I get it back?
See all 8 articles
My child made an in-app purchase. Can I get a refund?
Who processes in-app purchases?
For parents: how to contact Devsisters
On CookieRun: Puzzle World's age restrictions and policy
Where can I submit my feedback for the game?
When is the next update?